The USB drivers are included on the software CD and are built into the installation executable. There should be no need to install the drivers separately, however if the drivers are needed, they can be downloaded using the respective links below:

• XyLoc USB Drivers (Windows 2000 and XP) The USB drivers are provided with each shipment of XyLoc software. Before downloading, please read the installation instruction for USB drivers printed below.

PLEASE READ ALL THE INSTRUCTIONS FIRST BEFORE ATTEMPTING THE INSTALLATION OF THE USB DRIVERS

For the best results please follow the instructions exactly.
1. Download the appropriate USB driver to a location on your PC. For example, the desktop.
2. Close all open applications.
3. Unzip the files.
4. Insert the USB plug into an open USB port on your computer. Windows will respond with a message, indicating new hardware was found, followed by an Add New Hardware wizard.
5. Click the "Next" button to begin the Add New Hardware wizard.
6. Select "Search" for the best driver for your device and click next.
7. Browse to the location where you downloaded the driver.
8. Click "Next" to install the USB driver.
9. Click "Finish".
10. Confirm the driver is installed properly by making sure the LED on the USB Device is lit either Red or Green.
 

If you have any questions for our Technical Support department, please complete the form below and an Ensure Technologies representative will contact you within 24 to 48 hours. If you are reporting an issue, please be sure to include as much detail as possible in the comments. If you need immediate assistance, please call (734) 668-8800 to speak with a technician.